June 24, 2021
| Today's news and insights for retail leaders
Note from the editor
Traditional retailers have a complicated relationship with e-commerce. Unlike Amazon and many DTC companies, they're under pressure to make a profit.
Of course, the pandemic only boosted e-commerce, after a year when consumers couldn't — or wouldn't — go to stores. The digital operations that most retailers put in place were a saving grace last year. But all these factors, along with the fact that shoppers are now heading back to physical stores, make for a cloudy horizon. What's the trajectory for e-commerce now? If growth remains the story, what about profits?
In our latest episode of The Backroom, now live, we talk about what Senior Reporter Ben Unglesbee discovered as he reported his recent story about e-retailers' long-term survival and explore what may lie ahead for e-commerce versus brick-and-mortar retail.
In other news, this is the final week to participate in our Reader Survey. Please take a minute to fill it out here if you haven't already. We'd love to hear what you think.
Daphne Howland
Senior Reporter, Retail Dive
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Podcast
In 2020, digital operations saved retailers when consumers couldn't or wouldn't visit stores. But how sustainable is online retail in the long run?
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Online sales surpassed Cyber Monday and Amazon benefited the most, but the early summer event got shoppers into stores, too.
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The retailer joins Target and others in an effort to diversify supplier bases. The initiatives' success depends on their centrality within an organization.
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Learn how eCommerce companies can negotiate lower rates, optimize delivery routes and increase customer satisfaction by adopting a multi-carrier shipping strategy.
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Column
Apparel retailers may now have to reckon with the proliferation of years of cheap manufacturing practices.
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Nancy Johnson has extensive experience launching and revitalizing private labels at the department store.
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The segment, which may outpace the wider market eleven-fold in that time, is upending fast fashion, according to a report from the secondhand site.
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Retailers looking to build or rent new real estate face potential sticker shock.
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