Weekly edition
| Jan. 4, 2021
From virtual services and contactless pickup to a Black Friday unlike any other, retailers were forced to adapt.
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An unprecedented number of packages are taxing retailers' ability to deliver. A lot are going to be late, and that will have consequences beyond the holidays.
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The retail giants are vying to be the most convenient option not just for buying but also for sending goods back.
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The holidays feel different this year but our shopper insights can help you finish strong.
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UPDATED
The House is expected to vote to increase payments to consumers to $2,000 from $600, but the Senate is unlikely to consider it before a new Congress is sworn in.
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This year's online surge means a record number of items could make their way back onto shelves. Retailers should see it as an opportunity.
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Stat of the Week
62%
Percent of consumers that "bracket," or buy multiple versions of the same product, to test it out at home
What We Are Reading
WWD
The Wall Street Journal
CNBC
Sourcing Journal
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