Operations


  • An Oura Ring display at a Target store.
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    Courtesy of Oura Ring
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    Wholesale remains most profitable investment channel for brands: report

    The channel, which is expected to grow 51% this year, accounts for about 60% of companies’ total sales, according to a recent NuOrder report.

    By May 6, 2024
  • The exterior of Azazie Studio
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    Courtesy of Azazie
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    DTC bridal brand Azazie opens first physical location

    Azazie Studio is closed to the public and will be used to host private events, bridal celebrations, style and influencer appointments, gifting suites and more.

    By Howard Ruben • May 6, 2024
  • Trendline

    The latest in experiential retail

    With customers returning to in-store shopping, retailers are testing out new store concepts, exiting others and otherwise refining their brick-and-mortar touchpoints.

    By Retail Dive staff
  • A diverse group of people, one in a wheelchair, all wearing casual clothing in neutral colors.
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    Courtesy of Sparkies
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    Macy’s chooses 26 entrepreneurs for accelerator program aimed at diversifying supply chain

    In addition to education and funding, “The Workshop at Macy’s” provides various opportunities to sell via the department store.

    By May 6, 2024
  • Dollar Tree's corporate logo and signage is shown at the organization's corporate headquarters.
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    Nate Delesline III/Retail Dive
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    Tornado destroys Dollar Tree Oklahoma distribution center

    None of the warehouse’s 456 associates were harmed during the disaster and are being given resources to help with temporary work relocation.

    By Kelly Stroh • May 6, 2024
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    Adobe Stock/Monkey Business

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    Sponsored by Quinyx

    Why most frontline retail workers are considering quitting (and how to retain them)

    59% of retail frontline workers considered quitting their jobs this year - how can retailers prevent a mass exodus?

    May 6, 2024
  • Exterior of Wayfair's headquarters in Boston
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    Caroline Jansen/Retail Dive
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    Wayfair net sales fall 1.6% in Q1

    Despite challenges across the home goods category, executives remained optimistic that demand will return.

    By May 3, 2024
  • In its third bankruptcy, Rue21 plans to shutter all locations

    The apparel retailer massively downsized as it emerged from Chapter 11 in 2017. This time more than 540 stores will close for good.

    By May 3, 2024
  • Column

    The Weekly Closeout: Boscia plans to shutter website and L’Occitane takes steps to go private

    The clean skin care brand said it will close its website on May 31, while the beauty brand’s chairperson, Reinold Geiger, launched a buyout bid.

    By Retail Dive Staff • May 3, 2024
  • J.C. Penney ad with Walker Hayes with a guitar.
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    Courtesy of J.C. Penney
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    J.C. Penney, country singer Walker Hayes to release limited-time collection

    Following its bankruptcy, the retailer has been improving its merchandise and technology infrastructure to resurrect its business.

    By Tatiana Walk-Morris • May 3, 2024
  • The interior of a store features mannequins to the left, a rack of clothes in the middle, a large plant to the right, and furniture in the middle.
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    Courtesy of Gap Inc.
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    Banana Republic’s CEO is out

    Sandra Stangl arrived in 2020 and oversaw the addition of home goods, her forte, at a tough time for the category.

    By May 2, 2024
  • Bed Bath & Beyond
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    Bruce Bennett via Getty Images
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    Beyond Inc. adds 8 people to its leadership team

    The new executives will fill key roles at the company's three main banners — Bed Bath & Beyond, Overstock and Zulily.

    By May 2, 2024
  • People walk around in front of Saks Fifth Avenue and Hudson's Bay department stores.
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    "Hudson's Bay" by Jeff Hitchcock is licensed under CC BY 2.0
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    Hudson’s Bay, again a unified retailer, announces layoffs in organizational ‘re-alignment’

    The Canadian department store, which once split up its e-commerce and store operations, said the downsizing impacts less than 1% of its workforce.

    By May 2, 2024
  • A person in front of shopping cart scanners in a store
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    Courtesy of Sam's Club
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    Sam’s Club’s receipt-verification tech speeds ahead

    The AI-based equipment is now in place at a fifth of the chain’s locations and is helping shoppers exit more than 20% faster than before.

    By Sam Silverstein • May 2, 2024
  • Walmart
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    Courtesy of Walmart
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    Walmart GoLocal expands delivery capabilities, client base

    The retailer's local delivery platform has evolved to handle big and bulky items, orders out of fulfillment centers and more, Vice President Rina Hurst said.

    By Max Garland • May 2, 2024
  • A tailor works at a sewing machine, reusing fabric from old denim clothes.
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    Natalia Khimich via Getty Images
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    Reformation reports spike in direct emissions, misses 2023 carbon intensity target

    The apparel company known for pioneering sustainable practices aims to slash its Scope 1 and 2 emissions by 42% by 2030, compared to a 2021 baseline.

    By Zoya Mirza • May 1, 2024
  • Williams-Sonoma to pay $3.2M for violating FTC’s Made in USA order

    The retailer listed products as being made in the United States when they were manufactured abroad and will pay a "record" civil penalty.

    By May 1, 2024
  • Stack of credit cards spread out
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    bernie_photo via Getty Images
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    NRF objects to Visa-Mastercard settlement

    The National Retail Federation recently lashed out at a landmark legal settlement, calling the pact a “meager and temporary” relief.

    By Lynne Marek • May 1, 2024
  • A Walmart health superstore
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    Permission granted by Walmart
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    Walmart to close health centers due to ‘lack of profitability’

    The retailer also plans to end telehealth services, citing operational costs and reimbursement complexities that made its healthcare business unsustainable.

    By April 30, 2024
  • A Gymshark clothing display
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    Craig Barritt via Getty Images
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    Gymshark taps Adidas vet as first general manager of wholesale and retail

    In addition to appointing Hannah Mercer, the activewear brand also named Kim Dolder as its first general manager of North America.

    By Howard Ruben • April 30, 2024
  • Several grocery items such as chocolate almond milk and pistachio nut butter against an orange backdrop
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    Courtesy of Walmart
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    Walmart adds new grocery line to private brands portfolio

    The retailer said its new Bettergoods line includes 300 items and marks its largest private brand food launch in 20 years.

    By Catherine Douglas Moran • April 30, 2024
  • A person and mannequins stand inside a store, seen through the store window.
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    Daphne Howland/Retail Dive
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    Royalty fees squeeze Vince margins

    The company is targeting more than $30 million in savings in part to offset the new cost of licensing its own brand from Authentic Brands Group.

    By April 30, 2024
  • Person holds a phone with Nordstrom Marketplace on the screen.
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    Courtesy of Nordstrom
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    Nordstrom debuts online marketplace

    The retailer has enlisted multiple brands — such as Adore Me, DXL and Cynthia Rowley — to expand its product assortment for online shoppers.

    By Tatiana Walk-Morris • April 30, 2024
  • Barbie dolls are seen at a Target store on October 25, 2021 in Houston, Texas.
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    Brandon Bell via Getty Images
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    Mattel toys with AI as cost-saving plan unfolds

    The company is on the heels of surpassing a previous cost-savings target and is looking to AI to keep the momentum going.

    By Lindsey Wilkinson • April 30, 2024
  • Toys R Us at WHSmith on Cheltenham High Street
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    Courtesy of WHP Global
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    Toys R Us sets sights on UK expansion

    Parent company WHP Global signed a long-term licensing deal with WHSmith as its exclusive shop-in-shop partner for the toy retailer in the United Kingdom. 

    By Tatiana Walk-Morris • April 29, 2024
  • Female retail store worker assesses clothing rack using iPad
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    gorodenkoff via iStock 

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    Sponsored by OneView Commerce

    Create omnichannel excellence in stores

    Associate-optimized digital tools empower store-driven omnichannel excellence.

    April 29, 2024