VF Corp. CEO departs unexpectedly; LVMH, Glossier latest to sign charter to end racial bias in retail; Dick’s Sporting Goods hires EVP of stores; Amazon Go opens third suburban store in Southern California
Learn to identify and document each stage of the customer journey so that you can understand your customers’ needs at every point along the way.
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No matter their business model or channels, mid-market companies face tremendous pressure to differentiate their brand and provide the customer with exceptional purchase journeys. Learn more in this playbook.
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54% of consumers avoid online retailers with no free return policy and 57% won’t buy again after a bad return experience. Learn how to streamline your return processes in this webinar.
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