J.C. Penney owners Simon and Brookfield prepared to buy Kohl's for $8.6B, NY Post reports; The Children's Place COO to retire; Meta to open its first retail store; Francesca's expands Franki tween brand with 9 stand-alone stores
Despite a labor shortage and supply chain issues, the future is bright for brick-and-mortar retailers willing to invest in customer experience.
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As consumers get used to the personalization and immediacy of e-commerce, expectations for in-store shopping have evolved. Learn how retailers can create a successful hybrid approach to drive repeat customers in this playbook.
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