Operations


  • Picture of Shein office lobby.
    Image attribution tooltip
    Courtesy of Shein
    Image attribution tooltip

    Shein factory employees work 75-hour weeks for low wages: report

    Following allegations from human rights group Public Eye, the fast-fashion giant said it invests tens of millions of dollars into strengthening its supply chain governance and compliance.

    By Laurel Deppen • May 17, 2024
  • A Dollar General storefront at dawn or dusk with an empty parking lot
    Image attribution tooltip
    Permission granted by Dollar General
    Image attribution tooltip
    Column

    The Weekly Closeout: Dollar General taps store operations exec as PetSmart searches for a chief toy tester

    Lee DeVille will lead operations for three of the discounter’s retail divisions. But the pet retailer’s new role requires a furrier candidate.

    By Retail Dive Staff • May 17, 2024
  • Trendline

    Digital innovation and technology trends in retail

    From drones to smart fitting rooms, to cashless purchases to virtual meditation, how the consumer engages with retailers continue to evolve.

    By Retail Dive staff
  • Picture of an At Home storefront.
    Image attribution tooltip
    Permission granted by At Home Group
    Image attribution tooltip

    At Home names former Petco, Party City exec CEO

    Brad Weston was previously the chief executive of Party City Holdings and spent a year in the top role at the pet retailer.

    By Tatiana Walk-Morris • May 17, 2024
  • Two runners in long sleeves on a road with clouds in the sky
    Image attribution tooltip
    Permission granted by On
    Image attribution tooltip

    Footwear brand On posts record quarterly sales with strong DTC growth

    The company has plans to open a second store in Paris and is hoping to have a “notable impact’’ at the Summer Olympics that begin in July.

    By May 16, 2024
  • The exterior of a Walmart store at night
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart beats expectations in Q1 as revenue surpasses $160B

    The company's e-commerce sales rose 21%, driven by store-fulfilled pickup and delivery and strength within its marketplace.

    By May 16, 2024
  • A red sign with a white logo and the words "under armour" in white capital letters hangs from an iron post.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Under Armour plans layoffs, 25% SKU reduction

    With founder Kevin Plank back at the helm, the retailer is overhauling its product strategy. The brand will cut back on promotions, reprioritize men’s and invest in innovation.

    By May 16, 2024
  • Close-up of a person browsing Costco products on Uber
    Image attribution tooltip

    Photo illustration: Costco; Getty Images

    Image attribution tooltip

    Uber takes on Instacart with expanded Costco partnership

    The club retailer is now available on Uber Eats in several unspecified locations across the U.S., Canada, Mexico and Japan, with more to come.

    By Catherine Douglas Moran • May 16, 2024
  • A side by side collage of two department stores
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip
    Deep Dive

    Macy’s and J.C. Penney have two very different real estate strategies

    One has a downsizing plan that includes profitable stores. The other plans to keep — and possibly open — even low-volume stores. What’s going on?

    By May 16, 2024
  • 7-Eleven
    Image attribution tooltip
    Courtesy of 7-Eleven
    Image attribution tooltip

    7-Eleven testing new financial services in stores

    The retailer will add terminals to 3,000 Speedway locations and test services like cryptocurrency purchases with ATM solution provider FCTI.

    By Jessica Loder • May 16, 2024
  • Clothing sitting on shelves in a store, while some hangs in the background.
    Image attribution tooltip
    Courtesy of Buck Mason
    Image attribution tooltip

    Buck Mason opens second Chicago store

    The Los Angeles-based clothing company now has 32 retail locations and sees potential to continue growing its physical footprint.

    By Howard Ruben • May 15, 2024
  • A two-story Gap clothing store, with a GAP sign in white letters on a blue square.
    Image attribution tooltip
    Courtesy of Gap Inc.
    Image attribution tooltip

    Gap Inc. selects Omnicom as media agency of record, reorganizes key media functions

    The apparel marketer created a Marketing Shared Services organization to unite core media functions as it works to revitalize its brands.

    By Chris Kelly • May 15, 2024
  • Walmart storefront sign.
    Image attribution tooltip
    Kaarin Vembar/Retail Dive
    Image attribution tooltip

    Walmart confirms hundreds of corporate layoffs

    The retailer also said “the majority” of remote workers and those at offices in Dallas, Atlanta and Toronto, must relocate — mostly to its Arkansas headquarters.

    By May 14, 2024
  • A large warehouse surrounded by a a parking lot and trucking lot.
    Image attribution tooltip
    Courtesy of Walmart
    Image attribution tooltip

    Walmart streamlines fulfillment with third consolidation center

    The center’s tech aims to benefit shippers through streamlined purchase order fulfillment, shorter lead times and faster delivery to customers.

    By S.L. Fuller • May 14, 2024
  • Exterior shot of The Container Store.
    Image attribution tooltip
    Courtesy of The Container Store
    Image attribution tooltip

    The Container Store faces delisting as Q4 sales plunge

    The retailer continues to struggle, especially with general merchandise. But margins expanded and losses narrowed for the quarter and full year.

    By May 14, 2024
  • Five pieces of clothing, with a cardboard box to the right that says "Stitch Fix."
    Image attribution tooltip
    Courtesy of Stitch Fix
    Image attribution tooltip

    Stitch Fix chief merchant is out

    Loretta Choy, who also led client services, left Friday. The e-tailer has said it’s working on major changes to its merchandising and customer experience.

    By May 14, 2024
  • Smart shopping cart at Groceryshop
    Image attribution tooltip
    Sam Silverstein/Retail Dive
    Image attribution tooltip

    Instacart sees smart carts as key growth driver

    The company expects to deploy thousands of its screen-equipped carts in grocery stores by the end of 2024, CEO Fidji Simo said.

    By Sam Silverstein • May 13, 2024
  • Funko Pop! bobble-heads are displayed on shelves
    Image attribution tooltip
    Paul Butterfield via Getty Images
    Image attribution tooltip

    Funko names former Hasbro executive CEO

    Cynthia Williams was most recently president of the Wizards of the Coast and joins the company during a time of C-suite change. 

    By May 13, 2024
  • girls choosing clothes and using smartphone in boutique
    Image attribution tooltip

    Adobe Stock/LightFieldStudios

    Image attribution tooltip
    Sponsored by SheerID

    How to win Gen Z shoppers with the channels and people they trust

    Brands looking to gain an edge over their competitors can optimize the three remaining information sources by harnessing the power of trust through these strategies.

    By Molly Gabris, Director of Product Marketing at SheerID • May 13, 2024
  • Blurred image of a crowd of people walking in the streets of a city
    Image attribution tooltip

    Aleksandr Ozerov/Shutterstock.com

    Image attribution tooltip
    Sponsored by CallMiner

    How to harness customer insights in the age of information overload

    Navigate the data maze: unveiling the power of unsolicited feedback in customer insights.

    May 13, 2024
  • Amazon is rolling out 50 Volvo heavy-duty VNR Electric trucks in California.
    Image attribution tooltip
    Courtesy of Amazon
    Image attribution tooltip

    Amazon to roll out 50 heavy-duty electric trucks in California

    Heavy duty trucking is a difficult area to decarbonize, "which makes us all the more excited to have these vehicles on the road today," an Amazon exec said.

    By Colin Campbell • May 10, 2024
  • The interior entrance to a JC Penney mall store, with fronds of a plant in the foreground.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    J.C. Penney remains profitable, could open new stores

    Holiday and full-year sales fell, and net income plunged. But the CEO of one of the retailer’s owners says its ongoing profitability could merit an expansion.

    By May 10, 2024
  • Korn wearing the Korn Adidas collection.
    Image attribution tooltip
    Courtesy of Adidas
    Image attribution tooltip

    The Weekly Closeout: Joann exits bankruptcy while Adidas teams with Korn

    The craft retailer has $153 million in new financing as it goes private and the athletic giant released a follow up to last year's partnership.

    By Retail Dive Staff • May 10, 2024
  • The storefront of Sam Ash Music in Manhattan in New York City
    Image attribution tooltip
    The image by By Kazuhisa OTSUBO from Tokyo, Japan CC BY 2.0, https://commons.wikimedia.org/w/index.php?curid=69411735 is licensed under CC BY 2.0
    Image attribution tooltip

    Music retailer Sam Ash files for Chapter 11 bankruptcy

    The retailer is evaluating a potential sale of its e-commerce operations, related intellectual property and wholesale business.

    By May 10, 2024
  • Two mannequins are seen on display in a Sweaty Betty store window.
    Image attribution tooltip
    Ben Pruchnie/Getty Images via Getty Images
    Image attribution tooltip

    Wolverine World Wide names new CFO, reports 34% revenue decline

    Despite the revenue dip, the Merrell owner said results were better than expected as it continues its restructuring plan.

    By Laurel Deppen • May 10, 2024
  • A brown-brick facade with a white "Kohl's" sign decorates a cream-colored building and main entrance of a store, with small trees in the foreground.
    Image attribution tooltip
    Courtesy of Kohl's
    Image attribution tooltip

    Kohl’s announces locations of 200 Babies R Us shop-in-shops

    The move gives the department store chain another store-in-store partnership alongside Sephora.

    By May 9, 2024