Operations
-
HEYDUDE
Stanley Brand president to lead Heydude
Terence Reilly, who ushered the more than a century-old brand to viral success, is rejoining Crocs Inc., where he previously served as chief marketing officer.
By Nate Delesline III • April 16, 2024 -
Courtesy of L Brands
Bath & Body Works opens first store in London
A second location will open in the city this fall, as the company looks internationally to spur growth.
By Kaarin Vembar • April 16, 2024 -
Trendline
The latest in experiential retail
With customers returning to in-store shopping, retailers are testing out new store concepts, exiting others and otherwise refining their brick-and-mortar touchpoints.
By Retail Dive staff -
Daphne Howland/Retail Dive
Sephora taps Nike vet to lead Greater China
Xia Ding spent five years at the activewear giant and also brings experience from HanesBrands and JD.com.
By Cara Salpini • April 16, 2024 -
Michaels gets S&P upgrade on improved performance and credit metrics
But topline trends in the arts and crafts retail sector are likely to stay soft in 2024 as inflation persists, analysts say.
By Nate Delesline III • April 15, 2024 -
Courtesy of Fly By Jing
Fly by Jing lowers prices as it expands into over 2K Walmart stores
The price reductions come as consumers feel the pressure of inflation, especially in the grocery category.
By Caroline Jansen • April 15, 2024 -
Cara Salpini/Retail Dive
Inside a closing Macy’s store
CEO Tony Spring surprised the industry with a new tranche of 150 department store closures, 50 of which are shuttering in 2024. Here’s what that looks like.
By Cara Salpini • April 15, 2024 -
Courtesy of Knot Standard
Billy Reid acquires Knot Standard’s DTC business
As part of the deal, the fashion retailer will take over the DTC brand’s stores and start using its AI-based made-to-measure software in all its locations.
By Cara Salpini • April 12, 2024 -
Courtesy of Conn's
Conn’s swings to a profit in Q4 as annual losses grow
Three months after acquiring a rival home goods retailer, Conn’s is focusing on consumer financing as a revenue driver.
By Nate Delesline III • April 12, 2024 -
Daphne Howland/Retail Dive
Levi’s taps Burberry veteran to lead DTC push
Gianluca Flore, who has also had leadership roles at Kering and Bottega Veneta, will oversee all of the denim brand’s selling channels globally.
By Daphne Howland • April 12, 2024 -
Courtesy of PetSmart
ColumnThe Weekly Closeout: PetSmart hosts tattoo redo contest, Williams Sonoma announces book tour with Ina Garten
The pet retailer is offering to pay to replace regretted tattoos, and the home retailer will host a four-city tour to celebrate the food celebrity’s new book.
By Retail Dive Staff • April 12, 2024 -
Sviatlana Zyhmantovich via Getty Images
BNPL users report problems with overspending, missed payments: survey
Consumers are using buy now, pay later services to spread out their cash flow, according to a new Bankrate report.
By Tatiana Walk-Morris • April 12, 2024 -
Courtesy of Amazon
Andy Jassy says Amazon will deepen investments in generative AI
Jassy described the tech as “the largest technology transformation since the cloud” or the internet, and said the company is “optimistic” it will be built on top of AWS.
By Nate Delesline III • April 11, 2024 -
Permission granted by Rent the Runway
Rent the Runway turns to resale, advertising in renewed growth push
The apparel rental service beat expectations in Q4 and struck a note of confidence, saying its restructuring earlier this year wasn’t just about cuts.
By Daphne Howland • April 11, 2024 -
Courtesy of Qurate Retail Group
Qurate Retail Group promotes CFO to expanded role
Bill Wafford has taken on the additional position of chief administrative officer and will oversee the company’s transformation office.
By Tatiana Walk-Morris • April 11, 2024 -
Courtesy of Shein
Shein has copyright infringement ‘baked into’ its business model: class action lawsuit
The complaint is the latest to claim the fast-fashion company steals designs from independent artists.
By Laurel Deppen • April 11, 2024 -
Courtesy of The Honest Company
Jessica Alba to step down as chief creative officer of The Honest Company
The founder, who remains a board member, moves on as the brand’s leadership says recent turnaround efforts are working.
By Nate Delesline III • April 10, 2024 -
Courtesy of Knix
Knix launches mesh collection
The “sexy” line of mesh underwear and bodysuits features Knix’s new global brand ambassador, Gabrielle Union.
By Suzette Parmley • April 10, 2024 -
Courtesy of Academy Sports and Outdoors
Academy Sports and Outdoors bolsters supply chain leadership with new board member
Monique Picou is the vice president of Google Cloud supply chain and operations at Google’s parent, Alphabet.
By S.L. Fuller • April 10, 2024 -
Daphne Howland/Retail Dive
Macy’s shakes up board, avoids proxy fight
The department store has also opened its books to the real estate-minded investors who have bid $6.6 billion to take it over.
By Daphne Howland • April 10, 2024 -
Thai Liang Lim via Getty Images
Deep DiveWhy more tech in stores shouldn’t mean fewer workers
Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.
By Daphne Howland • April 10, 2024 -
Courtesy of The Home Depot
Home Depot confirms breach of employee data
The retailer said a vendor error led to the exposure of identifiable information of some employees.
By Nate Delesline III • April 9, 2024 -
Daphne Howland/Retail Dive
Best Buy to use generative AI for virtual assistant, customer support experiences
The tech will help with customer service, including troubleshooting product issues, managing software and rescheduling or combining order deliveries.
By Tatiana Walk-Morris • April 9, 2024 -
Caroline Jansen/Retail Dive
Allbirds receives delisting warning from Nasdaq
The footwear brand’s stock traded at less than $1 for 30 consecutive days and the company has until Sept. 30 to regain compliance.
By Cara Salpini • April 9, 2024 -
Courtesy of J.C. Penney
J.C. Penney shutters 50-year-old anchor, moves across the street
The new location is at the Willowbrook Mall in New Jersey, which is owned by the department store’s co-owner, Brookfield Properties.
By Daphne Howland • April 9, 2024 -
Daphne Howland/Retail Dive
Nordstrom taps company veteran to lead Rack merchandising
Lori Marten has held various merchandising roles at the department store for nearly 30 years, and will join the off-price unit later this month.
By Daphne Howland • April 9, 2024
