With the retail industry facing unprecedented disruption intensified by the COVID-19 pandemic, the pressure is on to deliver seamless experiences that customers have grown to expect—B2B customers included. 

While accepting payments by credit card can be helpful in B2B customer acquisition, retailers need to go further to drive true loyalty and stickiness. In today’s landscape, it’s important for B2B leaders to pay closer attention to all customer interactions, touchpoints, and needs—such as robust digital invoicing, automated fraud checks, and more. In this playbook, we’ll examine how a payment strategy refresh can help you:

• Improve buyer retention, loyalty, and trust
• Leverage data for actionable business intelligence
• Simplify and automate processes to embrace transformation

Disruption in retail is likely to continue. Smart retailers will take the time now to optimize their payments strategy—or be left scrambling to adapt. Learn how to take a proactive approach today.

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