The Latest
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Hudson’s Bay to eliminate 200 corporate roles
Impacted employees will have their last day on Friday, while the company restructures and undergoes store liquidations.
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David’s Bridal debuts menswear
The assortment will expand each season, ultimately featuring 200 curated pieces from Perry Ellis and Cubavera.
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Retailers fight customer churn with loyalty programs
Two-thirds of retailers offer loyalty programs, Salesforce found. Rewards play a powerful role in retaining customers, especially as prices rise.
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Macy’s chief operating and financial officer to exit
Capri Holdings exec Thomas Edwards will step into the role as the company completes a “purposeful evolution” of its C-suite, CEO Tony Spring said.
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A look back on COVID-19’s impact on retail
The pandemic has had lasting effects on the industry, including altering operations and resetting consumer expectations.
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REI taps Target, PetSmart veteran as chief merchant
Kristin Shane, who will focus on driving sustainable growth and a differentiated experience, joins as the co-op is transitioning to a new CEO.
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Consumer spending during Q1 to shrink for first time since pandemic
“Stockpiling ahead of potential tariff implementation on a wide range of consumer goods could lead to a pullback in goods spending later this year,” the Conference Board said.
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The image by Jelson25 is licensed under CC BY-SA 3.0Column
The Weekly Closeout: GameStop pays for CEO’s security, layoffs at Mattel
The gaming retailer paid nearly $270,000 last year for Ryan Cohen’s executive security, while the toy company laid off 120 workers at its headquarters.
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“Exterior view of historic Neiman Marcus flagship store in Dallas, Texas as seen from Commerce Street.” by Dfwcre8tive is licensed under CC BY 3.0
Neiman Marcus in downtown Dallas to stay open through the holidays
Parent company Saks Global, in concert with the city, is evaluating alternate plans for the location as a potential art, fashion or entertainment destination.
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Madison Reed taps Athleta vet as chief marketing officer
Sheila Shekar Pollak helped launch the activewear company’s “Power of She” brand platform and Athleta Girl clothing line.
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Levi’s CEO: ‘If the wallet’s tighter, then we have to work harder’
Pickier shoppers just means higher execution is needed from the denim brand, Michelle Gass said. But a little help from Beyoncé never hurts.
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QVC Group lays off 900 employees
The reorganization and elimination of roles comes as the company embarks on a three-part turnaround strategy.
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Target cuts employee bonuses after 2024 performance
Bonuses were based only on fiscal 2024 results, a spokesperson confirmed. But the retailer has undergone several shifts in recent months.
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Podcast
The Backroom: Talking wholesale with Liza Amlani
The longtime merchant discusses the myths and rewards of a channel that is getting renewed appreciation in the industry.
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Etsy appoints Depop exec as CTO
Rafe Colburn will become Etsy’s chief technology officer on May 5, while Depop’s chief marketing officer will become the resale platform’s interim CEO.
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J. Jill plans ship-from-store capability
The apparel brand will join a growing roster of retailers using their brick-and-mortar footprints to fulfill e-commerce orders.
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Gap Inc. CEO: ‘If you’re relevant enough it eventually drives revenue’
One of the most-watched turnarounds in retail started with a long look back at its past, Richard Dickson said at Shoptalk Spring.
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Build-A-Bear Workshop pulls forward inventory to deflect tariff impact
The stuffed animal retailer says the move enables better flexibility in a fluctuating trade environment.
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Lululemon leans on newness to lure reluctant US customers
This year the brand plans to expand its footprint by opening stores and enlarging existing locations, and will add new markets abroad.
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‘Please, no hot sauce’: Shark Tank’s Kevin O’Leary on today’s retail startups
In addition to the category he never wants to see again, O’Leary also highlighted a marketing channel he thinks all brands should be contemplating.
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Spanx founder’s ‘Sneex’ trademark request denied
Sara Blakely’s footwear company has to prove trademarking the term isn’t “merely descriptive.”
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Carter’s taps Vans veteran as CEO
Douglas Palladini joins the children’s apparel retailer months after Michael Casey stepped down from the post after 15 years.
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Inside H&M’s digital relaunch and approach to multichannel experiences
Head of Digital Jenn Volk explains how the retailer reimagined digital to increase brand storytelling around moments like its Charli XCX collaboration.
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Chewy subscriptions drive sales, market share gains
The online pet retailer finished its fiscal year with increases in sales, profits, active customers and market share.
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GameStop to close ‘significant number’ of stores, invest in bitcoin
The closures are on top of the company shuttering nearly 600 U.S. locations last year.