2020 was a banner year for grocery retailers: e-commerce sales soared, adding revenue to the bottom line. But how can the costs involved in fulfilling online grocery orders be controlled to protect  profits?

As grocery retailers seek solutions that make their click and collect e-commerce operations more efficient, lockers have emerged as an alternative pickup that offers significant benefits compared to delivery or traditional curbside solutions. This playbook examines how, smart temperature-controlled lockers can help retailers make grocery e-commerce as profitable as possible by providing:

• A contactless, convenient solution for shoppers that costs less than home delivery
• Labor cost savings for grocery retailers
• Economical and flexible solutions to storage challenges

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