Operations
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Bruce Nordstrom — grandson of the retailer’s founder and father of its top executives — dies at 90
Under the leadership of his generation, the fashion department store went public, launched off-price Rack and expanded into a national retailer.
By Daphne Howland • May 20, 2024 -
Target to cut prices on 5K items
The initiative follows several recent moves by the retailer to appeal to value and price-sensitive consumers.
By Nate Delesline III • May 20, 2024 -
Trendline
Digital innovation and technology trends in retail
From drones to smart fitting rooms, to cashless purchases to virtual meditation, how the consumer engages with retailers continue to evolve.
By Retail Dive staff -
Dick’s Sporting Goods employee connected to SEC insider trading charges
A data analytics employee communicated nonpublic information about the company to Frank Poerio, who was charged with insider trading that netted over $800,000.
By Kaarin Vembar • May 20, 2024 -
Amazon cuts global customer service staff by less than 1%
The company said it reduced its global customer service team in an effort to shrink the distance between shoppers and customer service leaders.
By Bryan Wassel • May 20, 2024 -
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May 20, 2024 -
Shein factory employees work 75-hour weeks for low wages: report
Following allegations from human rights group Public Eye, the fast-fashion giant said it invests tens of millions of dollars into strengthening its supply chain governance and compliance.
By Laurel Deppen • May 17, 2024 -
Column
The Weekly Closeout: Dollar General taps store operations exec as PetSmart searches for a chief toy tester
Lee DeVille will lead operations for three of the discounter’s retail divisions. But the pet retailer’s new role requires a furrier candidate.
By Retail Dive Staff • May 17, 2024 -
At Home names former Petco, Party City exec CEO
Brad Weston was previously the chief executive of Party City Holdings and spent a year in the top role at the pet retailer.
By Tatiana Walk-Morris • May 17, 2024 -
Footwear brand On posts record quarterly sales with strong DTC growth
The company has plans to open a second store in Paris and is hoping to have a “notable impact’’ at the Summer Olympics that begin in July.
By Suzette Parmley • May 16, 2024 -
Walmart beats expectations in Q1 as revenue surpasses $160B
The company's e-commerce sales rose 21%, driven by store-fulfilled pickup and delivery and strength within its marketplace.
By Nate Delesline III • May 16, 2024 -
Under Armour plans layoffs, 25% SKU reduction
With founder Kevin Plank back at the helm, the retailer is overhauling its product strategy. The brand will cut back on promotions, reprioritize men’s and invest in innovation.
By Cara Salpini • May 16, 2024 -
Uber takes on Instacart with expanded Costco partnership
The club retailer is now available on Uber Eats in several unspecified locations across the U.S., Canada, Mexico and Japan, with more to come.
By Catherine Douglas Moran • May 16, 2024 -
Deep Dive
Macy’s and J.C. Penney have two very different real estate strategies
One has a downsizing plan that includes profitable stores. The other plans to keep — and possibly open — even low-volume stores. What’s going on?
By Daphne Howland • May 16, 2024 -
Foxtrot files for bankruptcy
The decision to file for Chapter 7 was made during a meeting with Outfox’s board of directors late last month.
By Brett Dworski • May 16, 2024 -
7-Eleven testing new financial services in stores
The retailer will add terminals to 3,000 Speedway locations and test services like cryptocurrency purchases with ATM solution provider FCTI.
By Jessica Loder • May 16, 2024 -
Buck Mason opens second Chicago store
The Los Angeles-based clothing company now has 32 retail locations and sees potential to continue growing its physical footprint.
By Howard Ruben • May 15, 2024 -
Gap Inc. selects Omnicom as media agency of record, reorganizes key media functions
The apparel marketer created a Marketing Shared Services organization to unite core media functions as it works to revitalize its brands.
By Chris Kelly • May 15, 2024 -
Walmart confirms hundreds of corporate layoffs
The retailer also said “the majority” of remote workers and those at offices in Dallas, Atlanta and Toronto, must relocate — mostly to its Arkansas headquarters.
By Nate Delesline III • May 14, 2024 -
Walmart streamlines fulfillment with third consolidation center
The center’s tech aims to benefit shippers through streamlined purchase order fulfillment, shorter lead times and faster delivery to customers.
By S.L. Fuller • May 14, 2024 -
The Container Store faces delisting as Q4 sales plunge
The retailer continues to struggle, especially with general merchandise. But margins expanded and losses narrowed for the quarter and full year.
By Daphne Howland • May 14, 2024 -
Stitch Fix chief merchant is out
Loretta Choy, who also led client services, left the company. The e-tailer has said it’s working on major changes to its merchandising and customer experience.
By Daphne Howland • May 14, 2024 -
Instacart sees smart carts as key growth driver
The company expects to deploy thousands of its screen-equipped carts in grocery stores by the end of 2024, CEO Fidji Simo said.
By Sam Silverstein • May 13, 2024 -
Funko names former Hasbro executive CEO
Cynthia Williams was most recently president of the Wizards of the Coast and joins the company during a time of C-suite change.
By Kaarin Vembar • May 13, 2024 -
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How to win Gen Z shoppers with the channels and people they trust
Brands looking to gain an edge over their competitors can optimize the three remaining information sources by harnessing the power of trust through these strategies.
By Molly Gabris, Director of Product Marketing at SheerID • May 13, 2024 -
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How to harness customer insights in the age of information overload
Navigate the data maze: unveiling the power of unsolicited feedback in customer insights.
May 13, 2024